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Frequently Asked Questions (FAQ)

Therapy and trauma tend to bring up a lot of questions for all of us, from "What is trauma?" to "How do I know if I've experienced trauma?" all the way to "How long are your sessions?" This page should hopefully answer some of those very questions. If you don't see your question answered here, send me a message here and I will answer it for you if I can.

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Q: Do you take insurance?

A: I am an approved provider with a number of insurance companies, and can offer direct building to those companies. If direct billing is not an option, you may still be able to submit an official receipt to your insurance provider for reimbursement. Generally, my services as a Registered Psychotherapist are covered by most third party health insurance plans. Get in touch and we can discuss. It is best to check with your insurance provider before booking your first session.

Q:  Is therapy confidential?

A: What we talk about in sessions is private and kept confidential as defined by Ontario's Personal Health and Information Protection Act. Exceptions to this can arise when there is concern for your or someone's else safety. A client's confidential  information may be released without their consent under the following conditions:

  1. When there is suspicion that a child (under the age of 16) or elder living in a long term care facility is being emotionally, sexually, or physically abused or is at risk of such abuse.

  2. If you report that you or someone you know is in immediate danger of harming yourself/themselves or others.

  3. If a judge orders that a therapist's information must be provided in court proceedings. 

  4. If you report that a regulated health professional has engaged in sexual misconduct with you or someone you know.

Q: What type of therapeutic approaches do you use with your clients?

A: I am a trauma informed therapist. I work with my clients from a person-centered approach. This means that the client is in charge of their therapy. I act as a guide providing some direction and utilizing different therapeutic tools depending on the client and the issue.

Q: How long does each therapy session take?

A: Sessions are normally 50 minutes. Depending on the clients needs and direction sessions can be booked for longer periods of time such as 1.5 hours or 2 hours. 

Q: What does trauma informed mean?

A: Many people have experienced trauma and abuse but may not remember or may not realize how this may be affecting their lives now. Being trauma informed means that I work with every client asking myself "what has happened to this person?" rather than "what is wrong with this person?".

Q: How long can I expect to be in therapy?

A: This is completely dependent on each client. Therapy can be as little as one session up to a number of months or sometimes years.

Q: How much does it cost for a 50-minute session? Do you offer sliding scale rates? What methods of payment are accepted?

  • The fee for a 50 minute session is $150 for individuals, and $170 for couples plus HST.

  • Yes, I do offer sliding scale rates to clients who would not be able to access therapy. However, these spaces are limited. I do keep a waiting list when space is full.

  • Payment by credit card or etransfer is accepted.

Q: How frequently do therapy sessions happen?

A: Weekly sessions are suggested, but this depends on what the client feels they need. There are many different options. Sessions can be every 2 weeks, once a month, or sometimes 2 times per week.

Still have questions? I am here to help. Contact me, Tanya, directly or book a free 15 minute consultation and I will answer all of your questions.

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